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or As a rule, if you present yourself, your company, or your product online in a certain way and attract a following, there's a certain percentage of that following that will absolutely freak out if you change anything about the method of presentation. Some people simply don't like change — even if it's intended to improve the presentation. On the other hand, some people in charge of the way that presentations are made seem to evoke change purely for the sake of change, and this usually ticks everyone off. Kelly Clay talks about how Google has just announced a redesign that is seriously making her consider not using Google for anything, anymore. Find out what's she so mad about, and then decide if maybe you're a little mad about change for the sake of change, too. You can watch the entire episode of TLDR here: